This information was obtained from the following official Microsoft Help document Open Start > Settings > Update & security > Recovery > under Go back to my previous version of Windows 10, click Get started.Īt the Sign In screen, hold down the shift key on your keyboard while clicking the Power button on the screenĬontinue to hold down the shift key while clicking RestartĬontinue to hold down the shift key until the Advanced Recovery Options menu appearsĬlick Go back to the previous version of Windows In order to rid yourself of these issues and return to your previous stable build it is recommended that you RollBack to your previous version of Windows. Thoroughly research any product advertised on the site before you decide to download and install it. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). The page appears to be providing accurate, safe information. This article has some great steps for resolving many of them. Recent Windows updates have had several glitches that users are finding difficult to deal with. I am a fellow community Member who likes to help out when I can. I'm not getting the ctfmon.exe and sihost.exe errors.Īny ideas on what the problem could be? How do I get back my PC back to normalcy? Thank you. If I try a normal boot, I get the following error: C:\Windows\System32\config\systemprofile\Desktop is not accessible. If I select Safe boot - Minimal, I get the same result. I accessed safe boot through Win + R > msconfig > Boot >Safe boot - Network.
Win + E gives an error, however Win + R works and I can bring up Task My ethernet connection was closed and my systray had an icon of a gold colored lock.Īfter searching online, I managed to reboot the PC in safe mode, and some applications and folders appeared on the desktop. On trying to reboot, I would get errors like ctfmon.exe unknown hard error, sihost.exe unknown hard error, or the Desktop not beingĪvailable. During my last Windows 10 update, which occurred yesterday, my screen went black and I don't think the update was completed.
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